FAQs Archive

Q: What ingredients are in the Leave-in Spray that helps the coat?

We use coconut and vegetable conditioners, whole oats, chamomile flower and papaya extract and silk amino acids.

Q: What is the thickener that is used in the shampoo formula?

We use sodium hydroxide as a thickener.

Q: Do you use natural ingredients?

We use natural ingredients to formulate our grooming products, along with a blend of safe and effective synthetic preservatives to prevent rancidity, bacteria, and fungi for the duration of the shelf life. However, these synthetic preservatives only represent a very small percentage of the total formulation.

Q: Are these products ‘all natural’?

No, since we use safe and effective preservatives our formulas cannot be considered 100% natural. However, these only represent a very small percentage of the total formulation.

Q: I’ve seen other grooming products claim they are “all natural” Why aren’t yours making that claim as well?

At Lucy Pet Products, we want to always be honest and transparent with our consumers. We use safe and effective preservatives in our formulas to ensure they remain shelf stable. If grooming products do not use safe and effective preservatives, they would become rancid, break down, and could develop microbial bacteria or other nasty things in a very short time. Some brands claim to use “natural preservatives” but after a closer look into those formulas, we have found that some brands are not being fully honest with their consumers. We have not found a single "natural preservative" that enables the product to be shelf stable after 3 months. The safe and effective preservatives used in our formulas have antibacterial and antifungal effects, which prevent against bacteria, yeast, and fungi from forming. We prefer to be fully honest and provide safe grooming products that will be healthy, safe and effective whenever you purchase them. While we do use a mild preservative, these only represent a very small percentage of the total formulation and are commonly used in most human skin and hair care personal products.

Q: Where are your products made?

Both our shampoo and conditioning lines are proudly manufactured in California, in a state-of-the-art modern facility that is solar powered and environmentally friendly.

Q: Where can I purchase Lucy Pet Products Shampoos and Leave-In Conditioners?

Our products are available through pet specialty retail stores and online from our own website LucyPetProducts.com

Q: Can your Shampoos and Leave-In Conditioners be used on cats?

Yes, you may use any of our grooming products on cats.

Q: Do your shampoos and conditioners expire? What is the shelf life?

Our shampoos and conditioners have a shelf life of 6 years. When properly stored and under ideal conditions, it will remain in good condition for 6 years. If the product is exposed to very cold (freezing) temperatures it may reduce the effectiveness but the product will still work. We recommend storing these products in a cool dry place.

What ingredients are in the Leave-in Spray that helps the coat?

Victoria Moore2019-06-07T19:05:07-07:00Categories: Shampoo & Conditioning Sprays|

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What is the thickener that is used in the shampoo formula?

Victoria Moore2019-06-07T19:05:16-07:00Categories: Shampoo & Conditioning Sprays|

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Can the metal bottles be recycled?

Victoria Moore2019-06-07T19:14:42-07:00Categories: Shampoo & Conditioning Sprays|

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Do you use natural ingredients?

Victoria Moore2019-06-07T19:14:53-07:00Categories: Shampoo & Conditioning Sprays|

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Are these products ‘all natural’?

Victoria Moore2019-06-07T19:15:04-07:00Categories: Shampoo & Conditioning Sprays|

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I’ve seen other grooming products claim they are “all natural” Why aren’t yours making that claim as well?

Victoria Moore2019-06-07T19:15:17-07:00Categories: Shampoo & Conditioning Sprays|

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Where are your products made?

Victoria Moore2019-06-07T19:15:30-07:00Categories: Shampoo & Conditioning Sprays|

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Where can I purchase Lucy Pet Products Shampoos and Leave-In Conditioners?

Victoria Moore2019-06-07T19:15:45-07:00Categories: Shampoo & Conditioning Sprays|

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Can your Shampoos and Leave-In Conditioners be used on cats?

Victoria Moore2019-06-07T19:15:54-07:00Categories: Shampoo & Conditioning Sprays|

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Do your shampoos and conditioners expire? What is the shelf life?

Victoria Moore2019-06-07T19:16:03-07:00Categories: Shampoo & Conditioning Sprays|

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