| Lucy Pet Products

Q: What do you mean by Small Batches?

Vegetables are hand-cut in small batches and prepped in trays approximately 3-5 pounds at a time. Fish, chicken, and duck ingredients are cooked, then hand sliced or shredded by teams of expert workers who hand-inspect ingredients for color, texture, and smell to ensure each component meets stringent specifications. Dark meat and white meat are hands separated as needed. Multiple stages of production are all portioned in quantities of 5-20 pounds and portioned in stainless steel trays prior to blending into the cans. A typical production batch is as small as 7 pounds and as high as 150 pounds. This is very small compared to how most major pet food manufacturers prepare canned food in significantly larger quantities.

Q: Who inspects and regulates the plant in Thailand?

Inspected regularly by the USFDA agency to ensure the U.S. Food and Drug Administration (FDA) requirements, inspecting the quality of imported food. Accredited with Hazard Analysis Critical Control Points (HACCP). Accredited with BRC Global Standard for Food Safety (British Retail Consortium). Compliance with the Canadian Food Inspection Agency (CFIA). Accredited with ISO 9001 on the Quality Management System. Accredited with ISO 14001 on Environmental Management System. SAI Global – Certificate of Conformity. Accredited with Best Aquaculture Practices (BAP). MSC Chain of Custody from Marine Stewardship. Accredited with Good Manufacturing Practices (GMP) for food manufacturing operations. Social Accountability International – Fair Labor Practices. Accredited with Kosher Certificate by the Union of Orthodox Jewish Congregations of America for tuna and sardine plants. Accredited with Halal standard.